Situated in Arugam Bay, 200 metres from Arugam Bay Beach, Crystal Bay features accommodation with a garden, free private parking, a terrace and a restaurant. Among the facilities at this property are a 24-hour front desk and dry cleaning services, along with free WiFi throughout the property. The accommodation offers a shared kitchen, room service and currency exchange for guests. At the hotel, rooms come with a desk, bed linen and a balcony with a lake view. Featuring a private bathroom with a shower and free toiletries, rooms at Crystal Bay also boast a city view. At the accommodation every room has a seating area. Pasarichenai Beach is 1.8 km from Crystal Bay, while Muhudu Maha Viharaya is 3 km from the property. The nearest airport is Ampara Airport, 86 km from the hotel.